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Mobbing and its Prevention in Healthcare in the Czech Republic: Intermediate Results
Authors: Václavíková Klára | Marková Iva | Neužilová Zuzana | Kajsturová Alžběta
Year: 2025
Type of publication: ostatní - článek ve sborníku
Name of source: Sustainable and Holistic Healthcare - book of abstracts
Publisher name: Riga First Medical College of the University of Latvia
Place: Riga
Page from-to: nestránkováno
Titles:
Language Name Abstract Keywords
eng Mobbing and its Prevention in Healthcare in the Czech Republic: Intermediate Results Mobbing in healthcare is a serious problem that negatively affects the working atmosphere, the psychological health of employees and the quality of care provided. Preventing mobbing requires an emphasis on building healthy interpersonal relationships, open communication and setting clear rules of conduct. The role of leadership in identifying and resolving conflicts before they escalate into systematic bullying is important. The aim of the research is to identify and describe the level of mobbing according to the S-NAQ and to find out how health professionals perceive the possibilities of prevention in health facilities through the PBQ. The Prevention of Bullying Questionnaire (PBQ), which is composed of 3 subscales and assesses individual prevention, ward prevention and organisational prevention, was used to determine nurses' perceived prevention of mobbing. The level of mobbing of the selected sample was measured using the Short-Negative Acts Questionnaire (S-NAQ). Descriptive statistics were used. As for the results, a total of 150 nurses from selected regions of the Czech Republic participated in this study. Out of the total respondents, 51.33% (n=77) are regularly subjected to gossip and out of this, almost 4% (n=3) are subjected to gossip every day. Repeated recall of mistakes and errors was reported by 67.33% (n=101). Colleagues are the most frequent mobbers and 18.67% (n=28) of the respondents identified themselves as mobbed. In the area of prevention, the organisational prevention subscale was assessed to be the most problematic. In conclusion, the level of mobbing found in the sample is in line with the European average. In the areas of prevention, respondents agree that they do not tolerate mobbing, but there is a lack of clear and transparent organisational procedures. Future research should focus on identifying and describing specific, implemented mobbing prevention practices. mobbing, health care, prevention, PBQ, S-NAQ

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